General Terms and Conditions
The following General Terms and Conditions (GTC) apply to orders from Biomazing:

1st provider
Trade Name: BIOMAZING
Property of BIOMAZING GmbH
Stadthausstrasse 55
8400-CH Winterthur
Phone: +43 67762664215
Please get in touch with us here.

2 Our offers and prices: Our offers are generally valid, furthermore the prices are shown in Euro (EUR) and include the statutory Austrian VAT and remain valid until the publication of the next offer. Errors and price changes excepted. No minimum quantity surcharge or minimum order quantity. The shipping costs correspond to the shipping costs stated in the webshop.

3. terms of payment Payment can be made by instant bank transfer, Paypal, prepayment or credit card (Visa, Mastercard).

4. delivery times The delivery time is usually 2-5 working days from the order date for items from stock, as quickly as possible for items not from stock. This does not apply to items whose delivery time is expressly stated otherwise in the shop. These are approximate values and in no way constitute grounds for claims for damages.

5. delivery international The items are usually dispatched on the day of the order or within 1-2 working days, unless the dispatch time is expressly stated otherwise in the shop. The stated delivery dates and periods are to be regarded as guidelines. Delivery dates are given to the best of our knowledge, but without guarantee. Under no circumstances do delays in delivery justify claims for damages or an extended right of the customer to withdraw from the purchase contract.

6. resignation Biomazing shall be entitled to withdraw from the purchase contract if a supplier of Biomazing is unable to deliver. Biomazing shall immediately inform the customer of the unavailability of the ordered goods and shall immediately refund any payments already made by the customer, or possibly make a partial or subsequent delivery. In the event of a significant delay in delivery, the customer has the right to cancel the order if he does not wish to switch to an alternative product.

7. right of cancellation

7.1 Exercising the right of cancellation
7.1.1 You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods (or the last goods if several goods were ordered and delivered separately).
7.1.2 In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear declaration (e.g. e-mail, a letter sent by post or fax).
7.1.3 In order to comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period to the address given under point 1 of the GTC.

7.2 Consequences of cancellation
7.2.1 If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
7.2.2 In the case of purchase contracts in which we have not expressly offered to collect the goods ourselves in the event of cancellation, we may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
7.2.3 You must bear the direct costs of returning the goods.
7.2.4 You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the quality, properties and functionality of the goods.

7.3 Execution of the return/cancellation
7.3.1 The goods can either be sent back to the returns address within the cancellation period or returned personally by the customer by declaring the cancellation. If you do not return the goods in full, including all accessories, compensation for lost value may be claimed.
7.3.2 The goods must be returned in packaging suitable for shipping.
7.3.3 You will find the return address for your return shipment under point 1 of our GTC.

7.4 The right of cancellation does not apply to the following contracts:
7.4.1 Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery
7.4.2 Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature

8. reservation of title The goods shall remain the property of Biomazing until payment has been made in full.

9. data protection The protection of your privacy is of the utmost importance to us. We naturally comply with the statutory provisions on data protection. You have the option at any time to request information about the data stored about you (scope, purpose) or to request its deletion. You can also see this data in our shop under "Your account". For more information, please refer to our privacy policy: www.biomazing.de/datenschutz

10. final provisions
10.1 These General Terms and Conditions and the use of the online shop are subject to Austrian law.
10.2 The legal relationship between the customer and Biomazing shall be governed by Austrian law without the conflict of law rules of private international law and to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISGG). If the customer is a consumer, the law of the customer's place of residence may also apply, provided that mandatory consumer law provisions are involved.
10.3 If the customer is a merchant, Oberwart shall be the exclusive place of jurisdiction for all claims in connection with the business relationship.
10.4 Should one or more provisions of these General Terms and Conditions be invalid in whole or in part or lose their legal validity at a later date, this shall not affect the validity of the remaining provisions. September 2019